Update and editing issues

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This topic contains 1 reply, has 2 voices, and was last updated by  Axle Support 10 months ago.

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  • #361

    Gideon Hanekom
    Participant

    No matter how many times I update this theme to the latest version, once I refresh the page it gives me the option to update again.

    My pages do not look like the demo in that it they don’t create paragraphs no matter what I do or edit. Once I press update, it undoes everything and publishes the page without proper line spacing or paragraphs like it shows in the editor. The same is happening when writing any new blog posts.

    Not sure if all these issues are related but I’m currently spending more time on editing and re-editing than content creation. Bit frustrating and I’m considering checking out other themes (even though I like the look of this one).

    Please help.

    #364

    Axle Support
    Moderator

    Hello,

    We apologize that you are facing this issue. The update issues has been solved as it was a mistake from our side. Please get back to us if the issue persists. Now the theme update will show only if we push the update, which is going to be may be after 1-2 days. That will be a real update please do not get confused.

    Now for the spacing issue, we believe that you have not been updating your post/page as you should have, after you make changes to your post make sure you press the Update button on the right under the Publish tab.

    The spacing will save. If still your paragraphs are not saved properly. Please contact us via email again with your backend credentials, we will create a test page for your for reference.
    email: support[at]axlethemes.com

    Sorry for the inconvenience.
    Regards.

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