Problem renewal

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  • #15976
    SARL METAMORPHOSE
    Participant

    I allow myself to come back to you because I have not had any feedback from you concerning my problem.

    I canceled on the site https://axlethemes.com/ the license renewal for Best Commerce Pro – 1 year of Updates & Support before the renewal date. The license having expired I was no longer entitled to the offer and it no longer worked on the requested date (19/07/2020)

    The license having expired I was no longer entitled to the offer and it no longer worked on the requested date.

    The renewal on your site has been canceled. However my PAYPAL account has been debited. As proof, on my axle theme account, it says “expired” status and the invoice has not been generated either. (19/07/2020)

    You will find the details of the transaction attached

    Therefore, I ask you if it is possible for you to reimburse me PLEASE
    Thanks for your feedback.
    Kind regards,

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