Header image

[Anonymous]

I have the free version of education mind. I cannot get the header image to display consistently across all the pages. The homepage displays my widgets on the left, despite a “right Sidebar” global setting. Any ideas how to fix these?

Thanks,

Danielle

[Axle Support]

Hello @dmreddel

You can set header image from customizer Header Image section. you can also check the provided link for more https://prnt.sc/ifk6np

Regarding homepage sidebar alignment can you please confirm that the page setting points to right sidebar as required by you, check the link https://prnt.sc/ifk58c

Hope this solves your problems.

Regards
Support Team

[Anonymous]

Hi, I’m continuing the thread since I have the free version of Education Mind and I have a similar problem.

I’m trying to set Header Image from the customizer, but it doesn’t show up. Tried with different images, all 1920 x 490 px. It doesn’t show in the preview and it doesn’t show when I hit publish, but it’s there… as you can see in this screenshot (it’s in Italian, but I think it should be clear): https://postimg.org/image/sq7nadq2l/

what could be wrong?

[Axle Support]

Hi @chiara,

Can you please provide us your site URL?

Thanks.

[Anonymous]

Hi, here it is: http://www.itacaccessibile.it/

[Axle Support]

Hi @chiara,

We did not see any issue at frontend. Please provide us wp-admin logins to this email info(at)axlethemes.com

We will check your issue and provide you proper solution.

Thank you.

[Anonymous]

Alright thank you, I’m sending you an email!

[Axle Support]

Hi @chiara,

We checked your site. You have not assigned the featured image to the page you are using for a slider.

You need to assign a featured image for the page you use on the slider to work properly. Please check this screenshot http://nimb.ws/3oudUK

We have assigned an image from your media gallery. Please change it as per your requirement.

Kindly let us know if you need further help.

Thank you.

[Author]

Posts