Best Commerce and Woocommerce 3.4.1

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  • #4967
    dramenbeis
    Participant

    After updating woocommerce to version 3.4.1, i have problems with my variable products. When i select a variable product from the list, the price doesn’t show up. I have to put the choosen product in the cart to know how much it costs. Is there any solution ? Or i must wait for a new update of the theme ? Thanks.

    • This topic was modified 4 years, 4 months ago by dramenbeis.
    #4970
    Axle Support
    Moderator

    Hi @dramenbeis

    It looks like this is the problem of WooCommerce plugin.

    However, please provide us a link to the variable product of your store.

    We will check it and provide you solution for it.

    #4971
    dramenbeis
    Participant

    Thank for the fast reply.
    The problem is not just for one variable product.
    Here’s the link : https://foserv.ro/magazin/apa-pluviala/rezervoare-subterane/rezervoare/rezervor-subteran-roterra/

    #4972
    Axle Support
    Moderator

    Hi @dramenbeis

    There is the javascript error on your site. You can check it here https://prnt.sc/jp458i

    Please fix this JS error and price for variable products will work normally.

    This error of JS may cause because of conflict with plugins. You can deactivate plugins one by one and check the site.

    Or if you have modified core code of theme file, it might be the reason for JS error.

    #5013
    dramenbeis
    Participant

    The thing is that when i change to another theme, variable products option works.
    In the core code of the theme i didn’t modified anything.. because i don’t know how 😆
    I really like this theme … and i don’t wanna change it..
    I did the steps you said .. deactivating plugins one by one.. nothing happend.

    #5018
    Axle Support
    Moderator

    Hi @dramenbeis

    Please follow these steps and check once.

    1. Change theme to default Twenty Seventeen theme
    2. Delete Best Commerce theme completely
    3. Clear all cache
    4. Reinstall Best Commerce theme and activate it

    Check if this works.

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