Axle Support

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Viewing 10 posts - 11 through 20 (of 193 total)
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  • Axle Support
    Moderator

    Hello @irfanalam

    We have check your issues on our theme but unable to get that, can you send us your wp-admin credential on our email support[@]axlethemes.com so that we will have a closer look on your problem.

    Regards
    Support Team

    in reply to: cannot install Best Commerce Pro #2771

    Axle Support
    Moderator

    Hello @charlie

    https://axlethemes.com/support-forum/topic/cannot-install-best-commerce-pro/#post-2770 here I have given you the answer.

    Please do let us know if you have any other problems or issues.

    Regards
    Support Team

    in reply to: Cannot install Best Commerce Pro #2770

    Axle Support
    Moderator

    Hello @chalkwildthings

    Thank you for purchasing our theme Best Commerce Pro, Are you trying to install it on your local server or in live. If it is on live please do send us your wp-admin credential we will do that for you here is our email support[@]axlethemes.com

    If you are trying to install in your local server, we are unable to figure out where you stocked. can you just make us some way so that we can give you a proper advice.

    Regards
    Support Team

    in reply to: How to change the footer copyright text #2729

    Axle Support
    Moderator

    Hi,

    Yes our pro version has that option on customizer. You just have to unchecked option from
    Customizing ▸ Theme Options -> Footer Options

    Regards
    Support Team

    in reply to: Featured Carousel Area and Blog Page #2728

    Axle Support
    Moderator

    Hello @cadcad,

    Because of some other reasons we were unable to be active on support forum, but from now onward we will be full active and give you a perfect fix for your issues.

    can you email us your link as well as all your problems here is our email support[@]axlethemes.com our team will take a closer look on it and also we will assure you that from now onward we will not make any of our user unhappy due to our support.

    Regards
    Support Team

    in reply to: Blog Page feature image not updating – Getting crossed #2727

    Axle Support
    Moderator

    Hello @ktandy

    Thank you for using our theme,and also we are now fully active and will solve your problem as soon as possible.

    Do you still having a problem, you can please elaborate it so that we can gave you a perfect solution. screenshot might be a better options.

    Regards
    Support Team

    in reply to: Footer is not responsive on mobile device #2726

    Axle Support
    Moderator

    Hello @mitch

    We had already fixed that one and you just have to update you theme to get change.

    Regards
    Support Team

    in reply to: Verify Theme License No Flow #2725

    Axle Support
    Moderator

    Hello @muratayirkan

    Thank you for your patient
    We are fixing our licence issue, and will let you know soon.

    Regards
    Support Team

    in reply to: How many website pro version will be applied? #2724

    Axle Support
    Moderator

    Hi

    You can apply to as many as you like but we only provide single licence.i.e only one of your site which have theme activation key will get updates.

    Hope you understand us we will be happy to assist you further if required.

    Regards
    Support Team

    in reply to: Blog Page Cross-linked #2723

    Axle Support
    Moderator

    Hello @ktanday

    Thank you for using our theme, we are sorry that we had been off for some duration. From now on wards our support team well be active on responding you.

    Regarding your issue can you just send us your wp-admin credential as well as site link so that our team will have a closer look on it here is our email support[@]axlethemes.com

    Regards
    Support Team

Viewing 10 posts - 11 through 20 (of 193 total)